Try Me

Try Me

This post was originally published on August 9, 2013 and was updated September 17, 2024. You know how your parents told you not to talk to strangers?  Well one day on vacation I not only spoke to a stranger, I invited her to my hotel room. In October 1996 my husband...
Jamming in Paris

Jamming in Paris

When searching for family activities for our Paris vacation this summer, I found a 3-hour chocolate and patisserie walking tour. My definition of heaven, even on a sweltering late June day. Happily, my husband and two twentysomething children were game. The tour...
Customer Disservice Reps

Customer Disservice Reps

I love when my newsletter readers send me ideas for future issues. Last April my neighbor Tina emailed me to share a recent experience at Panera. On a Sunday Tina placed an order via Panera’s app as she was finishing her grocery shopping. She arrived at Panera 5...