Facebook’s brand values and leaders have led it astray. As a rebellious brand in adolescence, it will need limits and internal change to get back on track.read more
Handwritten notes’ ROI comes in the form of customer retention, repeat business and word-of-mouth marketing.read more
When you change your brand name, go for brand evolution not revolution. A look at how Dunkin’ and WW fared.read more
I have called SiriusXM twice in the past seven months to cancel my subscription and yet I am still subscribed.
When I bought my Subaru Forester in April 2017 I got a free three-month subscription to SiriusXM radio. After three months SiriusXM offered me six months for $30 ($34.10 with U.S. Music Royalty fee) and I accepted.read more
To say I was not one of the cool kids in school would be an understatement.
My lack of cool began in elementary school. My birthday cleared the kindergarten cutoff date by four weeks, making me younger and smaller than most of my classmates. Yet my verbal and reading skills exceeded my grade level.
Small + smart = nerd. An easy target.read more