Newsletter/Blog
How New Customer Only Deals Burn Your Brand
In addition to my roles as wife, mother, healer and finder of things in our household, I am also Chief Operations Officer. Like any good COO, I seek to keep overhead costs down. So when our electricity bill shot up this winter, I investigated. Last April I had signed…
Make Your Marketing Personal
On Sunday March 8, 2020, I took my friend Kathryn out for brunch. We did not know this would be one of the last times we would be inside a restaurant that year. We were celebrating her birthday, but she had a gift for me. Kathryn and her boyfriend Neal saw the mug in...
A Better 2021 for You and Your Brand
I gave up making New Year’s resolutions years ago. I’m more of a make-a-goal-when-you-need-a-goal person. But on New Year’s Day 2020 I got drawn in by Tara Parker Pope’s “7-Day Sugar Challenge” in The New York Times. Pope almost lost me on Day 1 with her admonition to...
How Nike Lost My Business in Record Time
My son AJ has always had a penchant for colorful clothes. Orange is his favorite color. A fair portion of his wardrobe reflects that, along with an ample array of reds and greens. On November 11, I sought to replace a beloved, well-worn pair of Nike orange sweatpants...
The Three Es Your Brand Needs to Succeed in 2021
Early November brings certain reliable events to our New England neighborhood. The whir of leaf blowers replaces the buzz of lawn mowers as trees shed their remaining colorful leaves. At least one household begins prematurely displaying holiday lights. Sweaters,...