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The High ROI of Handwritten Thank You Notes

The High ROI of Handwritten Thank You Notes

by Evelyn Starr | Apr 26, 2024 | Marketing Strategy, Marketing Tools & Tactics

This article is an updated version of one originally published November 9, 2018. I know the day I got on renown marketing consultant Mark Schaefer’s radar:  October 25, 2017. My former client Dan Levine mentioned Mark to me earlier that year (thanks Dan!). I sent Mark...
Should You Charge for Your Newsletter?

Should You Charge for Your Newsletter?

by Evelyn Starr | Apr 14, 2023 | Email Marketing, Marketing Strategy

If I had a dollar for every time someone predicted the death of email, I could probably pay for a flight to Paris. Peak season, first class. It’s the misguided prognostication that keeps popping up like dandelions in your yard. Ninety percent of people in the US use...
Trust – Your Ultimate Competitive Advantage

Trust – Your Ultimate Competitive Advantage

by Evelyn Starr | May 12, 2022 | Marketing Strategy

In April, my husband and I drove to Asheville, North Carolina to spend a long weekend with friends. That’s 888 miles from our home in Natick, Massachusetts, 15 hours driving. A daunting distance. To lure myself into the car for that adventure, I needed to know it...
How Nike Lost My Business in Record Time

How Nike Lost My Business in Record Time

by Evelyn Starr | Dec 11, 2020 | Brand Experience, Brand Strategy, Marketing Strategy

My son AJ has always had a penchant for colorful clothes. Orange is his favorite color. A fair portion of his wardrobe reflects that, along with an ample array of reds and greens. On November 11, I sought to replace a beloved, well-worn pair of Nike orange sweatpants...
The Three Es Your Brand Needs to Succeed in 2021

The Three Es Your Brand Needs to Succeed in 2021

by Evelyn Starr | Nov 13, 2020 | Brand Experience, Brand Growth & Rebranding, Marketing Strategy

Early November brings certain reliable events to our New England neighborhood. The whir of leaf blowers replaces the buzz of lawn mowers as trees shed their remaining colorful leaves. At least one household begins prematurely displaying holiday lights. Sweaters,...
The Pitfalls of Generational Marketing

The Pitfalls of Generational Marketing

by Evelyn Starr | Aug 14, 2020 | Marketing Insights, Marketing Strategy

In October 1991 I took a Marketing Research Analyst position with Veryfine Products, a juice company headquartered in Westford, Massachusetts. I was in the middle of my MBA program, the first half of which I attended full-time. For the first 18 months that I worked...
5 Books to Up Your Marketing Game

5 Books to Up Your Marketing Game

by Evelyn Starr | Apr 10, 2020 | Marketing Insights, Marketing Strategy

If you have time to read and the inclination to advance your marketing knowledge, here are five great books to consider. Please know that I receive no compensation for recommending these books. Marketing Rebellion by Mark Schaefer – Mark Schaefer is a renowned...
Brand Reviews – The Good, The Bad & The Ugly

Brand Reviews – The Good, The Bad & The Ugly

by Evelyn Starr | Feb 13, 2020 | Brand Experience, Marketing Strategy

When I went to college, friends and family predicted that I would acquire a taste for coffee. That never happened. I like the smell of coffee but can’t stand the taste. Even three years of working at Dunkin’s corporate offices did not change that. Instead, as a...
10 Insights That Will Shape Marketing in 2020 and Beyond

10 Insights That Will Shape Marketing in 2020 and Beyond

by Evelyn Starr | Oct 11, 2019 | Marketing Insights, Marketing Strategy

I was cornhole oblivious until last week. If you are like I was – oblivious – cornhole is bean bag toss game that may date back as far as the 14th century in Germany and has been played for decades in the Midwest. Cornhole players take turns tossing a 16-ounce bean...
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